Terms & Conditions

Last Updated: 6 March 2026

Welcome to LexLoves. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to these Terms.

1. About Us

This website is operated by LexLoves. Throughout the site, the terms “we”, “us” and “our” refer to LexLoves. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms and Conditions.

2. Use of Our Website

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian.

  • You will not use our products or website for any illegal or unauthorised purpose.

  • You will not transmit viruses, malware, or any harmful code.

We reserve the right to refuse service to anyone at any time for any reason.

3. Products and Descriptions

We aim to ensure all product descriptions, images, and prices are accurate. However:

  • Colours may appear slightly different depending on your screen.

  • Product descriptions may change without notice.

  • We reserve the right to limit quantities or discontinue products at any time.

4. Pricing

All prices on our website are listed in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to:

  • Change prices at any time

  • Correct pricing errors

  • Cancel orders affected by incorrect pricing

5. Orders

When you place an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities purchased

  • Request additional verification before processing an order

If we cancel your order, you will receive a full refund.

6. Shipping

Shipping costs and estimated delivery times will be provided at checkout.

Please note:

  • Delivery timeframes are estimates only.

  • Delays may occur due to postal services or external factors outside our control.

  • We are not responsible for lost or stolen packages once marked as delivered.

Customers must ensure their shipping address is correct at checkout.

7. Returns and Refunds

We accept returns for eligible items in accordance with Australian Consumer Law.

To be eligible for a return:

  • Items must be unused and in original packaging

  • Return requests must be made within 14 days of receiving the item

Refunds will not be provided for:

  • Change of mind (unless stated otherwise)

  • Items damaged due to misuse

Customers may be responsible for return shipping costs unless the item is faulty.

If a product is faulty or not as described, you are entitled to a repair, replacement, or refund under Australian Consumer Law.

8. Intellectual Property

All content on this website, including:

  • logos

  • branding

  • images

  • product designs

  • text

is the property of LexLoves and may not be reproduced, copied, or used without permission.

9. Limitation of Liability

To the maximum extent permitted by law, LexLoves is not liable for:

  • indirect or consequential loss

  • loss of profits or revenue

  • damage resulting from misuse of products

Nothing in these Terms excludes rights you are entitled to under Australian Consumer Law.

10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.

12. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be handled in accordance with Australian law.

13. Contact Information

If you have any questions about these Terms, you can contact us at:

Email: info@lexloves.com